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Orders

How do I place an order on your site?

It's easy! Here's how:

  1. Choose a category or designer from the top navigation menu or search to explore a specific style or brand.
  2. Select your desired piece and click "Add to bag." Once you've added all items, it's time to checkout under "summary".
  3. Sign in to your account or if you've not yet created one, proceed via guest checkout or make an account.
  4. Enter your address, payment method, and delivery details to complete your order. That's it - we'll confirm the order, and it will be carefully prepared and shipped to you, with updates every step of the way.
Do I need an account to place an order?

No, all you need is an email address. We recommend that you register for an account to start adding pieces to your Wishlist, but you can also place and track orders as a guest and sign up at a time that suits you.

Which payment methods are available online

Currently, you can pay with any VISA or MasterCard. We are working on adding more payment options as we go.

By buying online, do I benefit from the same offers available in store?

Prices and promotions online are based on prices and promotions available in-store. There can be additional limited time offers online and offline, you have to stay connected and you can sign-up to the newsletter by entering your email address at the bottom of our homepage.

Are all products available in store also available online?

Currently, not all products available in Steen & Strøm are available online. Our team are working tirelessly to bring you all the products and there are often product drops. Sign up to our newsletter here and stay posted.